FAQs

We are dedicated to helping our customers find the right solutions for their home. For more information on our ranges and products please view our frequently asked questions below.

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FAQs about Bathroom Wall Panels

Can I use wall panels for floors or ceilings?


It is not recommended to use these ranges on the ceiling as they may be too heavy or on the floor as it is not slip resistant. Alternatively see our selection of bathroom ceilings and vinyl flooring.




Can wall panels be applied directly to tiles?


Yes, provided they are sound, our bathroom wall panels are suitable for this application.




Can Multipanel wall panels applied to plasterboard walls?


Yes, directly by adhesive or to sub-frames.




Can I use Multipanel wall panels above 2400mm high?


Yes, by using a continuous ‘H’ joint profile or tongued and grooved short edges.




Can I order Multipanel wall panels in large size than 2400mm x 1200mm?


No, this is the maximum size of the raw materials, but by using a continuous ‘H’ joint profile or Hydrolock tongued and grooved edges you can join the panels.




Are your wall panels stain and mould resistant?


Our wall panel laminates conform to EN 438-3 and are guaranteed to achieve the stain resistance requirements of this international standard. In addition, in-house testing has shown that Multipanel® bathroom wall panels will be unaffected by brief contact with most standard shower products, including coloured shampoos and detergents. Avoid contact with bleach, tanning agents, hair dyes and root restorers as these products could harm the laminate. If one of these substances accidentally comes into contact with the panel, rinse immediately with plenty of warm water. If substances are allowed to remain on the surface for a long period staining may occur, particularly on textured laminates. Our wall panels have excellent mould and bacterial resistance.




How do I clean Multipanel?


We recommend cleaning with a micro-fibre cloth, warm water and a non-abrasive mild detergent. Scouring powders or similar products should not be used. Wiping after use should be sufficient to prevent staining in most cases. Lime scale residues may be removed using a soft cloth and a 10% solution of citric or acetic acid, household white vinegar and / or lime juice. Commercial lime-scale removers are not recommended.




What is the weight of Multipanel?


2400mm x 1200mm x 11mm panels weight approximately 20-25kg depending on the type of plywood used. Browse our installation guides for weights specific to your type of wall panel.




What is the warranty of Multipanel?


Wall panels from our Neutrals, Linda Barker, Classic and Heritage Collections have a 30 years from date of purchase, covering cracking, de-lamination and panels remaining watertight, if installed, sealed and maintained according to our published recommendations.




What other colours are available to order?


Between our Linda Barker, Heritage and Classic Collections we have almost 100 designs, but if you have something specific in mind, let us know. We love a challenge!




How do I fit grab rails and shower seats?


It is recommended that you fix through the panel into the wall behind for a secure fixing, and seal around all apertures.




Are your wall panels sustainable source of timber and forest stewardship Council (FSC) Certified?


Multipanel plywood wall panels from the Neutrals, Linda Barker, Heritage and Classic Collections are certified under the Forest Stewardship Council® (FSC®) C128180. Our timber materials are procured from well-managed and sustainable sources. We care about our environment.





FAQs about Bathroom Ceilings

Can I use wall panels for floors or ceilings?


It is not recommended to use these ranges on the ceiling as they may be too heavy or on the floor as it is not slip resistant. Alternatively see our selection of bathroom ceilings and vinyl flooring.




Can wall panels be applied directly to tiles?


Yes, provided they are sound, our bathroom wall panels are suitable for this application.




Can Multipanel wall panels applied to plasterboard walls?


Yes, directly by adhesive or to sub-frames.




Can I use Multipanel wall panels above 2400mm high?


Yes, by using a continuous ‘H’ joint profile or tongued and grooved short edges.




Can I order Multipanel wall panels in large size than 2400mm x 1200mm?


No, this is the maximum size of the raw materials, but by using a continuous ‘H’ joint profile or Hydrolock tongued and grooved edges you can join the panels.




Are your wall panels stain and mould resistant?


Our wall panel laminates conform to EN 438-3 and are guaranteed to achieve the stain resistance requirements of this international standard. In addition, in-house testing has shown that Multipanel® bathroom wall panels will be unaffected by brief contact with most standard shower products, including coloured shampoos and detergents. Avoid contact with bleach, tanning agents, hair dyes and root restorers as these products could harm the laminate. If one of these substances accidentally comes into contact with the panel, rinse immediately with plenty of warm water. If substances are allowed to remain on the surface for a long period staining may occur, particularly on textured laminates. Our wall panels have excellent mould and bacterial resistance.




How do I clean Multipanel?


We recommend cleaning with a micro-fibre cloth, warm water and a non-abrasive mild detergent. Scouring powders or similar products should not be used. Wiping after use should be sufficient to prevent staining in most cases. Lime scale residues may be removed using a soft cloth and a 10% solution of citric or acetic acid, household white vinegar and / or lime juice. Commercial lime-scale removers are not recommended.




What is the weight of Multipanel?


2400mm x 1200mm x 11mm panels weight approximately 20-25kg depending on the type of plywood used. Browse our installation guides for weights specific to your type of wall panel.




What is the warranty of Multipanel?


Wall panels from our Neutrals, Linda Barker, Classic and Heritage Collections have a 30 years from date of purchase, covering cracking, de-lamination and panels remaining watertight, if installed, sealed and maintained according to our published recommendations.




What other colours are available to order?


Between our Linda Barker, Heritage and Classic Collections we have almost 100 designs, but if you have something specific in mind, let us know. We love a challenge!




How do I fit grab rails and shower seats?


It is recommended that you fix through the panel into the wall behind for a secure fixing, and seal around all apertures.




Are your wall panels sustainable source of timber and forest stewardship Council (FSC) Certified?


Multipanel plywood wall panels from the Neutrals, Linda Barker, Heritage and Classic Collections are certified under the Forest Stewardship Council® (FSC®) C128180. Our timber materials are procured from well-managed and sustainable sources. We care about our environment.





FAQs about Bathroom Flooring

Can I use Multipanel Floors on stairs?


No.




Are Multipanel Floors suitable for application over underfloor heating?


Yes, so long as the temperature does not exceed 30°c.




Can I replace damaged sections of the floor?


Yes, individual planks, tiles or sections can be cut out and replaced using double-sided tape.




How do I cut Multipanel bathroom flooring?


Score the face firmly with a Stanley knife against a straight edge, and snap apart.




Can I install Multipanel Floors over carpet?


No. It is only suitable for application over flat smooth surfaces.




Will the glue strip dry out?


Once installed the glue strip will not dry out. If however the flooring is left out of its packaging prior to installation, the glue strip may be affected. IMPORTANT - Multipanel Floors should not be stored in cold conditions - refer to installation instructions for further details.




How do I cut round pedestals and shapes?


Applying a blast of heat from a hairdryer will soften the vinyl, facilitating cutting. TIP - use the protective paper as a template.




Are Multipanel Floors affected by sunlight?


Over many years of exposure to direct sunlight the exposed area may discolour slightly. The glue strip will not be affected so long as it is not subjected to temperatures in excess of 43°C/110°F